PC turns on but Display doesnt

DV1712
DV1712 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Since 2-3 days i am facing an issue in my Predator Helios 300(i5 8th ,1050ti,8+128+1tb) . When i turn it on , the pc turns on,i can see the backlight turned on..but display doesnt. even tried hard turn off and turn on ..didnt work.then i figured out a temporary solution...when i connect it to charging ..it turns on after 2-3 hard turn off and turn on attempts...
but the issue persists when i leave it in sleep mode for like around  minutes...if time is less then it wakes up correctly. otherwise it faces the same issue and has to be rebooted 2-3 time to turn on again.

i have had a history with this pc..recently i resetted it.(if this is important then let me know i will post that too)

Is there any solution to the issue.??

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Does an external HDMI TV screen show the same behavior? Jack E/NJ

    Jack E/NJ

  • sri369
    sri369 ACE Posts: 2,754 Pathfinder
    Power settings --> disable "fast startup", if you haven't done so already.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve