Predator Helios 300 stuck on 1803.

The_alpha
The_alpha Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
I have a predator helios 300. I bought it a year ago since then it is running windows 1803. I never got any update of 1809. What can I do now ?
P.s.   I don't want to wipe my pc or any sort of thing.


Answers

  • TimoFaust
    TimoFaust Member Posts: 65 Devotee WiFi Icon
    Where are you located? Also, it runs an intel chip, right? Windows was quite hesitant with rolling out their updates recently, as the last 2 lead to many problems for users who ran certain hardware. So Microsoft blocked the roll out for hardware combinations where issues were reported. My PC still sits on 1809 with a message it would not be ready for 1903;

    You being stuck is basically Microsoft being bad at releasing updates. They recently announced they will change their update policy now, as they only got negative press in the last year with all the screw ups.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    That's about it all was said above about why some ppl aren't getting updated 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • The_alpha
    The_alpha Member Posts: 6

    Tinkerer

    I'm from INDIA and my friends has the same laptop that I have ( PH 313-51) but still he is running on 1809 :(
  • TimoFaust
    TimoFaust Member Posts: 65 Devotee WiFi Icon
    Microsoft is rolling these things out in waves like playing roulette. Here is the thing: You are not missing out on much ;)