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bluescreen errors nitro 5

vOLICSvOLICS Posts: 5Member New User
edited August 2019 in Nitro and Aspire Gaming
My laptop acer nitro 5 an 515 52 is getting a lot of bluescreen errors like UNEXPECTED_STORE_EXCEPTION, please help

FAQ & Answers

  • andylbandylb Posts: 2,320ACE Pathfinder
    In the Search box type Windows Memory Diagnostic and then run the tool, it may be a memory problem, let us know the result

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • vOLICSvOLICS Posts: 5Member New User
    windows says enerything is working fine
  • andylbandylb Posts: 2,320ACE Pathfinder
    edited August 2019
    Read this article but don't download their repair tool, just take your time and work through the possible fixes. Let us know how it goes
    https://blog.pcrisk.com/windows/13044-unexpected-store-exception-error

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • vOLICSvOLICS Posts: 5Member New User
    nope, i am still getting the error

  • andylbandylb Posts: 2,320ACE Pathfinder
    vOLICS said:
    nope, i am still getting the error


    In that case I would reinstall Windows, reboot and press Alt F10 at the Acer logo

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • vOLICSvOLICS Posts: 5Member New User
    i did the windows reinstall and i am still getting the error after a little bit of gameplay
  • andylbandylb Posts: 2,320ACE Pathfinder
    It looks very much like faulty RAM to me

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • hiesenhuerhiesenhuer Posts: 22Member Networker
    edited August 2019
    You can do the following.

    1. Replace your RAM
    2. Replace your HDD/SSD
    3. Download fresh copy of windows, then reinstall.
    4. Update your drivers.
    5. Return to Acer Service Center and have it checked by a certified technician
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