My acer aspire v5 won't turn on

my3girls79
my3girls79 Member Posts: 6

Tinkerer

edited September 2023 in 2019 Archives
Ok... I have a acer aspire v5 series and it's been in the box and only used 2 times since  Dec 2013.   When I plug in the charger cord it turns orange but I can't get it to turn on . Do I need to order a new battery since it's a 2013?  I already tired a reset and nothing happens   please help 

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    The battery is below critical charge level after setting so long. It won't turn on until it reaches above a critical charge level. So keep the charger plugged in for at least 8 - 16 hours before you try to turn it on again. The amber charge light should turn to blue if the battery is salvageable. Jack E/NJ  

    Jack E/NJ