Acer E5-473T-56L9 - blue screen of death message a critical process has died.

perry23
perry23 Member Posts: 3 New User
edited September 2023 in 2019 Archives
Is my 3 year old acer aspire toast ? cannot get it to load windows.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    perry23    

    Please let me know the exact model # of your laptop. As a work around, I recommend you to tap Alt + F10 buttons rapidly after immediately powering on the laptop and let me know what happens. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • perry23
    perry23 Member Posts: 3 New User
    Model is E5 473T 56L9. Tapping those keys got me directly to the blue choose an option screen which I've been to before. Have tried many ways to get into safe mode with no luck.
  • perry23
    perry23 Member Posts: 3 New User
    I'm sooo glad I  did not purchase extended warranty, laptop crapped out 2 weeks after warranty would of run out. I paid $550 Canadian for this paper weight, the salesclerk said I would get 5 or 6 years easy. I have since bought an Asus Vivobook, if I can get the Acer working I'll give it to my granddaughter.