Why cursor started jumping suddenly, touch pad or even when using mouse (Predator N17c1)

NutsyFarawla
NutsyFarawla Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have Predator N17c1 and  suddenly today its cursor started Jumping even while using touch pad and normal mouse.
Please suggest what to do? 

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Try this and report.
    Trying to do my best here - Your happy Predator owner =)!
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @NutsyFarawla ,
    Try uninstalling and re-installing pointing device drivers  and check whether it is working fine. follow the below steps to;
    1. Open the Device Manager by holding down the Windows Key and pressing the X Key on your keyboard. ...
    2. Once the Device Manager is opened it will populate a list of devices installed on your system. ...
    3. Once the arrow has been expanded, right-click on the specific driver that you want to reinstall and then choose Uninstall.
    4. restart the computer the un-installed drivers will get updated and installed automatically.
    Hit Accept if its useful :) 

  • sri369
    sri369 ACE Posts: 2,754 Pathfinder
    I have Predator N17c1 and  suddenly today its cursor started Jumping even while using touch pad and normal mouse.
    Please suggest what to do? 
    Did this happen all the time, or for a short time after you turned your laptop on?
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • geronimo0725
    geronimo0725 Member Posts: 4 New User
    I had the mouse cursor jumping all over the screen problem for months.  Changed mouse, changed settings, used different usb ports, even bought a new LED desk lamp.  Technical support had me reset everything to factory.  Nothing helped.

    Then, one day I was looking in device manager under Human Interface Devices and saw the Go TrustID device.  Disabled it and mouse started working perfectly.  Uninstalled that pos bloatware and problem solved forever.

    I understand why Acer might want to offer this app to their customers, but they shouldn't activate it.  Months of aggravation for me for no good reason.