Cooling fan not moving in Auto Mode on Predator Sense

PreShahadatOr
PreShahadatOr Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives
I have bought Acer Predator Helios 300 i7 8th generation with 1060 gtx and 144hz panel. When i started the laptop for first few times and turned on the predator sense, i saw there is no revolution of cpu and gpu fan in auto mode, but it moves on Maximum modes and the discrete gpu is idle also. There is no software installed and running on backgrou..  Is this is a problem??   Will it starts automatically when there is needs or there is a software issue? Shouldn’t the cpu fan be moving as gpu is idle?
               

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    PreShahadatOr hi and yes the fans should be moving even when idle try to perform a battery power drain (disconnect from AC press/hold the battery pinhole at the bottom of the laptop for 30s let it rest for awhile to drain any static energy left in the components boot into bios reset to default setup/save and boot into windows see if the issue persists on PS also check if the fans are physically spinning)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • PreShahadatOr
    PreShahadatOr Member Posts: 5

    Tinkerer

    Thanks Xapim for the suggestion. i will try this and let you know 😊   
  • PreShahadatOr
    PreShahadatOr Member Posts: 5

    Tinkerer

    Xapim bro, i think the problem is solved automatically when i tried running a program. The fans started spinning automatically,,  thanks 😊