Hey I have aspire 5738G , my laptop battery was damaged, but the new battery drains fast

Divyaa
Divyaa Member Posts: 1 New User
edited September 2023 in 2019 Archives
So i got the new battery installed. And charged it to 100% , but when I opened it , the battery level was 64% .
And it drains very fast .
What do I do .
The new battery has a warranty of 1 year

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity history. Post screenshot if possible. Jack E/NJ

    Jack E/NJ