My Acer Predator 15 won’t turn on, only thing that is lit up is the buttoon(g9-593-75LC)

Was playing leauge of legends when the client stopped working so I had to restart my laptop and when it turned back on my laptop has a black screen so I did what I usually do to fix it and put it to sleep for 5mins to try and turn it back in and the screen went back black so I forced reset it and the screen was still black so I done it 3x and than it got to a point where the system would not start up only the light for the button to turn it on will light up and the only way I can turn it off is if I take the cover off the back !!!! Please help

Accepted answers

xapim

Faeryn have you tried my second reply above ?

All comments

xapim

Faeryn first of all what is your exact full model also perform a battery power drain by disconnecting from AC and pressing the battery pinhole switch under the laptop for 30s let the laptop rest for 2/3h then boot into bios (if you have image) reset bios to default also check the memory door compartment and check if the power security kill switch its properly pressed add some layers of tape to the press point if needed to make sure its properly pressed let us know if any of these options worked

Faeryn

xapim said:

Faeryn first of all what is your exact full model also perform a battery power drain by disconnecting from AC and pressing the battery pinhole switch under the laptop for 30s let the laptop rest for 2/3h then boot into bios (if you have image) reset bios to default also check the memory door compartment and check if the power security kill switch its properly pressed add some layers of tape to the press point if needed to make sure its properly pressed let us know if any of these options worked

It’s a g9-593-75LC
gave it a try still no image

xapim

Faeryn said:

xapim said:

Faeryn first of all what is your exact full model also perform a battery power drain by disconnecting from AC and pressing the battery pinhole switch under the laptop for 30s let the laptop rest for 2/3h then boot into bios (if you have image) reset bios to default also check the memory door compartment and check if the power security kill switch its properly pressed add some layers of tape to the press point if needed to make sure its properly pressed let us know if any of these options worked

It’s a g9-593-75LC
gave it a try still no image

Faeryn How did you gave it a try ? on which option for the battery power drain you have to leave the laptop off for the next 2/3h without touching it and since i replied only passed 20 mnts unless you had done before

Faeryn

I done it before

xapim

Faeryn said:

I done it before

Faeryn Try it on an external display/tv to see if you have any image if you have its something with your display cable connection or the display itself if you dont might be a faulty mobo and in this case my advice its to contact shop/seller where you bought it from acer support to send it for a possible repair/replacement if still on warranty

Faeryn

xapim said:

Faeryn said:

xapim said:

Faeryn first of all what is your exact full model also perform a battery power drain by disconnecting from AC and pressing the battery pinhole switch under the laptop for 30s let the laptop rest for 2/3h then boot into bios (if you have image) reset bios to default also check the memory door compartment and check if the power security kill switch its properly pressed add some layers of tape to the press point if needed to make sure its properly pressed let us know if any of these options worked

It’s a g9-593-75LC
gave it a try still no image

Faeryn How did you gave it a try ? on which option for the battery power drain you have to leave the laptop off for the next 2/3h without touching it and since i replied only passed 20 mnts unless you had done before

I done it before

xapim

Faeryn have you tried my second reply above ?

Faeryn

Sorry thank you for the help I’ve got to send it in to Acer

xapim

Faeryn said:

Sorry thank you for the help I’ve got to send it in to Acer

Keep us posted on the results

mfkrepps

xapim said:

Faeryn said:

Sorry thank you for the help I’ve got to send it in to Acer

Keep us posted on the results

Having the same issue with month old laptop. Laptop turns on but screen is black. Hooked it up to external monitor and can see through that, but screen still does not work. Cannot find a battery reset pinhole to save my life, but I don't think that is the issue. Model # is Predator Helios 300 PH315-52-78VL Do you think the screen died? Will try calling Acer support in the morning (on the east coast). Thanks.

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