when i use my acer predator helios 300 with turbo mode it don't have air flow form left side.

Viewshine
Viewshine Member Posts: 4 New User
edited November 2023 in 2019 Archives
i want to know it normal or broken. if it broken i will return my laptop and  change it . thank you for your answers.  

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Answers

  • what is the model of your notebook? Example g3-572.
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    Viewshine the 2017 (some of them)/2018 (all) models have both fans on the same side (right side) they share the same heatpipes for cpu/gpu the left side its a fake cover only the 2019 models have separated heatpipes and fans on each side


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Viewshine
    Viewshine Member Posts: 4 New User
    my laptop model is 

    Acer Predator Helios 300-PH315-52-71F1(2019).

    and thank you for your kindness answers(egydiocoelhoxapim) .

  • Viewshine
    Viewshine Member Posts: 4 New User
    My laptop model is 

    Acer Predator Helios 300-PH315-52-71F1.

    And thank you all guy form your kindness answers.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Viewshine said:
    My laptop model is 

    Acer Predator Helios 300-PH315-52-71F1.

    And thank you all guy form your kindness answers.
    Youre welcome :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Viewshine
    Viewshine Member Posts: 4 New User
    My laptop model is 

    Acer Predator Helios 300-PH315-52-71F1(2019).

    And thank you for your kindness answers (egydiocoelho,xapim).

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Viewshine if your model its the new h300 2019 it has separated fans/heatpipes one on the left one on the right check PS if both are working if one is not send it back to get repaired/replaced


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/