Acer Nitro AN515-53 - I get this error everytime I turn on my laptop, how do I fix this?

27965712

I have attached a picture of the error and my system info below:

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System Information

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      Time of this report: 7/15/2019, 11:36:54

             Machine name: DESKTOP-0QPE582

               Machine Id: {DC9DCDC7-9A0B-47C9-A11F-553BA2F90B6F}

         Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)

                 Language: English (Regional Setting: English)

      System Manufacturer: Acer

             System Model: Nitro AN515-53

                     BIOS: V1.22 (type: UEFI)

                Processor: Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz (8 CPUs), ~2.3GHz

                   Memory: 8192MB RAM

      Available OS Memory: 8034MB RAM

                Page File: 9684MB used, 8590MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 120 DPI (125 percent)

       System DPI Setting: 120 DPI (125 percent)

          DWM DPI Scaling: UnKnown

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

           DxDiag Version: 10.00.17134.0001 64bit Unicode

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DxDiag Notes

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      Display Tab 1: No problems found.

      Display Tab 2: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

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IronFly

Try to re-install the audio drivers:
https://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_6.0.1.8366_W10x64_A.zip?acerid=636591865160016668&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-53&OS=ALL&LC=en&BC=ACER&SC=PA_6

27965712

Tried reinstalling, did not solve the problem

IronFly

any antivirus installed?
that's something blocking or creating memory issues on the Realtek background application.

Please update your BIOS too, battery at 100% and AC charger connected
https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.26_A_A.zip?acerid=636934030576861151&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-53&OS=ALL&LC=en&BC=ACER&SC=PA_6

Note: the moderators will move your discussion on the correct forum section.

27965712

Only malwarebytes and windows defender installed 

IronFly

ok, try the BIOS update and if malawarebytes is running in background, stop it, reboot and check if you get the error (with malawarebytes still stopped).

andylb

Don't need Malawarebytes if using Defender. Defender is all you need

27965712

Rebooted with malwarebytes stopped, still get the error

andylb

Read this:

What is RAVBg64.exe?

The genuine RAVBg64.exe file is a software component of Realtek High Definition Audio Driver by Realtek Semiconductor.
RAVBg64.exe is the main process behind the Realtek Audio Driver. It is not an essential Windows file and causes no problems. It is always located in a subfolder of "C:\Program Files". There have been reports of Malware disguising itself as RAVBg64.exe. If you have any doubts, scan this file with an anti-virus software. The Realtek HD Audio driver is the interface between the Windows operating system and your hardware (speakers). High Definition Audio, known as HD Audio, is an audio standard from Intel. It was released by Intel in 2004 as a successor to their AC'97 PC audio standard. It was known as 'Azalia' during the development period. Most Intel motherboards contain sound chips from Realtek, a Taiwanese fabless semiconductor company founded in 1987.

Also this is an interesting article about the error code you receive

https://answers.microsoft.com/en-us/windows/forum/windows_8-performance/memory-could-not-be-read-error-message/447ea0d8-91d4-4f8b-a778-68c66b27c871

27965712

Im getting the error with other applications too, not just RAVBg64.exe, attached a picture of the error 

IronFly

Ok, it's better to check the ram.
Have a read here:
https://www.windowscentral.com/how-check-your-pc-memory-problems-windows-10?amp

27965712

no errors found

IronFly

Had you update the BIOS?

27965712

yeah, updated the bios too

Balatekie

Hi!!

@27965712    

Have a look to this article - https://answers.microsoft.com/en-us/windows/forum/all/systemsettingsexe-application-error-the/95c5133e-c2de-43c2-a5ef-2dc22378a92e

27965712

already updated drivers and checked for windows updates 

JBrain

Perhaps a problem with hdd try to check it on bad blocks with the help of chkdsk drive: / d (d example)

JBrain

Also try to update the video card driver and install compatibility for Win7 on the application on which the error occurs

JBrain

Sorry , chkdsk C: (C example)

27965712

Error doesnt occur when I open applications, they just show up randomly, checked the disk and no errors were found 

JBrain

Try in cmd sfc /scannow