X34P no image/stays a black screen.

Jelopy
Jelopy Member Posts: 1 New User
edited February 14 in 2019 Archives
I have purchased this X34P monitor around 4 months ago.
One day it just stayed as a black screen and the OSD does not show up.
When pressing any of the buttons on the monitor it will flicker static.
My gpu is a Zotac 1080ti, all my other monitors work fine except this one.

I have tried:
Unplug everything and hold the power button for over 1min.
Connecting the adapter/monitor to a different power socket on its own.
Tried multiple HDMI and DP.
Different computer and laptops.
Leave everything powered off overnight.

Is there a fix or should I just return it?

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @Jelopy ,
    Since you have tried the possible t/s but still the screen is completely black then there might be some issue with the hardware of the monitor.
    check with the local store or from manufacturer tech support
    Hit Accept if its useful :)