Software or Hardware issue?? section of screen randomly gets moved to far right??

arcnz
arcnz Member Posts: 6

Tinkerer
edited February 14 in 2019 Archives
Can someone please help identify if this is a monitor hardware issue or a driver issue?

XB271HU

This is not continually like this, but seams to be happening more frequently. 
A section of approx 2mm in the center of the display gets displayed on the far right of the monitor. 
Turning the monitor off and on fixes it.

Monitor was only purchased a few months ago so will RMA it if its hardware.

The pen in the picture is pointing to where it is split
Ironically this is only happening when in chrome on youtube sometimes full screen sometimes in windowed not sure if its related?





Answers

  • arcnz
    arcnz Member Posts: 6

    Tinkerer
    After a little internet research i see its not a rare issue for this monitor, if i return it for another of the same what are the chances it will happen again??
  • arcnz
    arcnz Member Posts: 6

    Tinkerer
    SOLUTION, for anyone else with this issue, this has been stated elsewhere on the net.

    144hz this problem will occur, so enable monitor overclock mode, up refresh rate to 150hz in nvidia settings or what other driver software you have (165 is monitor max) I have been running for just over a month now at 150hz and there has been no issue, I moved it back to 144 and within a day they problem happened again. Since its common I decided to just keep my monitor instead of getting another one as its likely the replacement will do the same thing.

    The higher in Hz for this monitor is great but you will lessen other quality aspects of the monitors ability if you go to 165hz, but your call based of how your eyes perceive things like pixel response etc. 

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