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Keyboard backlight not working properly (Swift 3 SF315-52G)

_mostlymatt_mostlymatt Posts: 1Member Newbie
After the the firmware update of v1.08 (Swift 3 SF315-52G) the keyboard backlight won't turn back on when a key is pressed (after it turns off after 30 seconds).

FAQ & Answers

  • Du_littleDu_little Posts: 224Member Mr. Fixit
    Hi @_mostlymatt ,
    Try uninstalling and re-installing the keyboard drivers of the unit, follow the steps below:
    1. In the search box on the taskbar, enter device manager, then select Device Manager.
    2. Right-click (or press and hold) the name of the device, and select Uninstall.
    3. Restart your PC.
    4. Windows will attempt to reinstall the driver.
    Hit Accept if its useful :) 

  • egydiocoelhoegydiocoelho Posts: 25,081ACE Trailblazer
    Also, try resetting uefi by pressing f9 and then f10! Also check if this function is present:
    Resultado de imagem para backlit keyboard bios
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DgargDgarg Posts: 1Member New User
    I have the same problem, i consider both the options but the problem is still there. kindly help
  • Ideally, you create a new topic by posting the exact model of your notebook @Dgarg
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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