Hello Acer community! I had a quick question about the Helios 300 laptop line and their reliability.
I was set on buying the PH-315-78VL- Just what I needed. A great GPU, excellent processor, plenty of RAM, a fast M.2, a bay for a SATA SSD, and good build quality for the attractive price of $1200. Reviews from trustworthy tech-sites said the new model was a great laptop, but after scrolling through the reviews on the
Amazon listing there were at least five people who left one star reviews because their laptop shut down after a few weeks or less. Helios 300's, especially older models, do pop up frequently on this forum having trouble turning on.
I've been using
this old Acer 'beast' for about five years now and it still is a great laptop. Runs fast, gets stuff done. Acer laptops, or at least that Chromebook, have been pretty reliable in my experience.
The seemingly poor reliability of Predator Helios laptops is definitely uncomforting because this is a laptop I need to make last for another five years.
Is the new Helios 300 really as unreliable as it seems, or it it just a few defective units? If my Helios ever goes wonky, how hard is support to deal with? Especially if I plan on opening it up and putting in an SSD into the bay...