so my Acer Chromebook with a touchscreen has completely frozen. I mean, I can still move the mouse around a bit but I can only see it certain places. the keyboard is completely inactivated. DON'T TELL ME TO DO THE RESTART THING!!! it doesn't work!!! ya, so you might be thinking, "just use the touchscreen." well that doesn't work either.
so to sum it up:
-curser can't move
-the keyboard doesn't work
-touchscreen inactivated(won't do anything)
PLEEEAAASSSE help me. I don't know what to do and I have limited time. please help me! I really freaking out and I need this fixed by tomorrow! (7/12/2019). I'd really appreciate it.
it'd also help if you could tell me the cheapest place to book an appointment if nothing will work.