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Spin 1 lines around the margin on the screen

hello,

I have ave been using my spin 1 for about 4-5 months now and noticed this strange box around the inside of the screen. It looks similar to burn in but does not go away with time. Any help would be great!

Thanks!

FAQ & Answers

  • MartinJohn00001MartinJohn00001 Posts: 228Member Practitioner
    Dhooley
    Hi, I understand that there are lines in the screen. Kindly try the below steps and check.
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.


    Hit 'Accept' if you find the answer helpful!     
    Have a Blessed Day  :3
  • DhooleyDhooley Posts: 3Member New User
    I cannot find the pin hole on my device, it is the Spin 1 SP111-3N model
  • DhooleyDhooley Posts: 3Member New User
    Dhooley
    Hi, I understand that there are lines in the screen. Kindly try the below steps and check.
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.


    This unfortunately did not fix the issue, any other ideas?
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