Charger Fits Loosely and Charge Off-And-On

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Hoyt_Clagwell
Hoyt_Clagwell Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have an Acer Aspire R14 Model N15P6.  The charger barely fits the charging port and does not consistently charge the machine.  I keep losing battery during use (<25% left with a an hour's use).  When I bought it, the original charger included was an after-market part supplied by Best Buy.  i had to choose which head in the aftermarket charger kit fit the port best and it barely fit when new.  I bought a new dedicated charger off Amazon when the troubles with the original one got on my nerves.  The new one worked for a little while, but is now having the same issues.  Who builds a laptop without a dedicated charger that fits?  Anyone else having this issue and what can I do about it?  Without a solution, this will be my last Acer computer, perhaps even with.

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  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
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    Hi!!

    @Hoyt_Clagwell                 

    From the description, I suspect it might be problem with the charging port in your laptop. If your computer is under warranty, I recommend you to contact Acer Technical Support in your region https://www.acer.com/worldwide/ and look for options. 
     :) If you think I've answered your question, please hit the Accept Answer:)

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
    Options
    Hi!!

    @Hoyt_Clagwell                 

    From the description, I suspect it might be problem with the charging port in your laptop. If your computer is under warranty, I recommend you to contact Acer Technical Support in your region https://www.acer.com/worldwide/ and look for options. 
     :) If you think I've answered your question, please hit the Accept Answer:)