Tech support help

discodaly
discodaly Member Posts: 1 New User
edited September 2023 in 2019 Archives
Hello I have a Acer aspire laptop it powers up fine and then logo Acer explore beyond limits appears then black screen how do I fix this problem

Answers

  • JackE
    JackE ACE Posts: 44,865 Trailblazer
    Shut the machine off. Unplug the charger. Gently insert a paperclip into the battery reset pinhole on the bottom of the laptop for about 10 seconds. Then let the machine rest for  15mins. Then plug the charger back in. Turn the machine back on. Jack E/NJ

    Jack E/NJ