Acer Predator G3-571-77QK - How do I do a complete Factory reset?

HeatSOlutionReq
HeatSOlutionReq Member Posts: 16 Troubleshooter
edited November 2023 in 2019 Archives
I want to especially downgrade Drivers and Make the laptop go back to it's Factory settings but Idk how. I don't have any backup points and I'm thinking the Driver updates are causing the Laptop to heat up by unequal power distribution and unequal work load distribution.

Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    HeatSOlutionReq resetting to Acer factory OS you will have the same exact drivers/software you have on acer support for your model (if they werent updated in the website) and that is what it had when you first got it the first time if you had reseted it completely as you said (fresh install) and you are saying you have the same exact driver versions as you had before that means you they were never updated since you got it (which i find it weird) i dont see any other explanation for it go to acer support for your model and cross check the driver's versions in there with the ones you have installed 

    I also suspect you are having thermal issues because either you need to optimize windows/undervolt (if you havent done it before) and probably repaste it and clean the fans while your doing it (check for any warranty seals if stil on warranty you will void it if you break any if you dont have them you can open it even on warranty as long as you dont break anything yourself its not voided) dunno since when you have it but if you hadnt had issues before it all points to it
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Answers

  • Hello! What is the model of your notebook? Example an515-51-75kz! What is the temperature that is shown in the Predator sense?
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  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    edited July 2019
    egydiocoelho said:
    Hello! What is the model of your notebook? Example an515-51-75kz! What is the temperature that is shown in the Predator sense?
    It is G3-571-77QK
    Predator Helios 300
    SNID XXXXXXXXXXX

    Edited the content as product private information are posted - Acer-David
  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    This is not normal at all


  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    This is not normal at all


    Also the GPU temperature remains constant but CPU temperature Spikes to the roof
  • Is there a program or game that requires more notebook performance and is running without background? Have you checked this channel already? https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    Is there a program or game that requires more notebook performance and is running without background? Have you checked this channel already? https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    I don't think so that a program or game requiring notebook performance is running without background. And yes I've checked this channel, it doesn't help. Problem remains.
  • You can reinstall windows by pressing alt + f10 before the Acer logo! There are other possibilities to solve the temperature problem, such as replacing the thermal paste for example!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    You can reinstall windows by pressing alt + f10 before the Acer logo! There are other possibilities to solve the temperature problem, such as replacing the thermal paste for example!
    I'm thinking of Getting Laptop serviced, and the thermal paste too but since the problem started suddenly therefore I must make sure before doing something. Here's what Happened
    I downloaded EasyDriver and updated all my drivers. But the website I downloaded it from wasn't official so I had to deal with a virus. I formatted the laptop (C drive only) completely. After introduction and setting up, I saw that Nvidia drivers aren't working with game like they used to (For example I locked the FPS to 40 in Nvidia control panel settings and it locked them). Solved that problem by uninstalling and reinstalling the Nvidia Drivers. However this problem started and it's uncontrollable. I factory reset (reinstalled Windows from control Panel) but that also didn't help much. Now I want to reconfigure the Drivers to see if that helps. So the plan is to Wipe the Entire laptop clean. But if you've got a better solution that would be great
  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    Also now I downloaded EasyDriver from the official website (Trial version) and it says all the Drivers are up to date
  • Did you back up windows so that you could reinstall the operating system provided by Acer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    edited July 2019
    Did you back up windows so that you could reinstall the operating system provided by Acer?
    nope
    I didn't think this would happen. And yes this is a huge mistake
  • What is the maximum temperature that the notebook reaches? Despite being a high temperature, 82ºc is still within the acceptable limit!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    edited July 2019
    What is the maximum temperature that the notebook reaches? Despite being a high temperature, 82ºc is still within the acceptable limit!
    /it reaches 92 and the CPU usage at that time is about 35-50%. So basically it reaches 92 C very easily, and above it has told that it is 94 C as you can see
  • Is your notebook still under warranty? Are there any Acer service centers in pakistan? In addition, there is a video of fellow @Red-Sand on youtube, which has the model g3-572, which shows how to lower the temperature, see:
    https://youtu.be/F1rs92CiYxU
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter

    Is your notebook still under warranty? Are there any Acer service centers in pakistan? In addition, there is a video of fellow @Red-Sand on youtube, which has the model g3-572, which shows how to lower the temperature, see:
    https://youtu.be/F1rs92CiYxU
    My laptop is still under warranty but idk if I should send it. My data is still in it. The shop (from where I bought the product) will send it to service center. So do you think sending it would solve the problem?

  • You can claim that the notebook is overheating! Have you tried reinstalling windows by pressing alt + f10 just to make sure the problem is in windows and not in hardware?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    You can claim that the notebook is overheating! Have you tried reinstalling windows by pressing alt + f10 just to make sure the problem is in windows and not in hardware?
    I've tried reinstalling windows by going to more recovery options and "Learn how to start........". Didn't work. What's your method?

  • You must restart the notebook and then press alt + f10 before the Acer logo!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HeatSOlutionReq
    HeatSOlutionReq Member Posts: 16 Troubleshooter
    You must restart the notebook and then press alt + f10 before the Acer logo!
    Can you Elaborate what will the process do?

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited July 2019
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)