Acer Aspire E5-574G-54M8 - Number pad not working

phil64
phil64 Member Posts: 2 New User
edited September 2023 in 2019 Archives

I have an Acer E15 (E5-574G-54M8) laptop. The number pad allows me to enter my pin number to run Windows 10 (64bit), however, after the computer fully boots the number pad will not work. Pressing the Num Lock key has no effect. The rest of the keyboard works perfectly. Any help is appreciated.

Best Answer

  • JackE
    JackE ACE Posts: 44,865 Trailblazer
    Answer ✓
    Open Device Manager. Uninstall the KB driver. Exit Device Manager without re-installing. Reboot. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,865 Trailblazer
    Answer ✓
    Open Device Manager. Uninstall the KB driver. Exit Device Manager without re-installing. Reboot. Jack E/NJ

    Jack E/NJ

  • phil64
    phil64 Member Posts: 2 New User
    Hi JackE, Thankyou for your help. It has fixed the problem and now the number pad is working again. It has been driving me nuts for a couple of weeks just using the numbers on the top of the keyboard. You have made my day. Thank you once again. Your a star.
  • JackE
    JackE ACE Posts: 44,865 Trailblazer
    Congrats. Jack E/NJ

    Jack E/NJ