Helios 300 - Fans/Air Vents question

Dehatu
Dehatu Member Posts: 2 New User
edited November 2023 in 2019 Archives
It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?

Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    Dehatu said:
    It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

    Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?
    Dehatu the left vent its just a dummy/fake cover its not even open doesnt have any airflow exit all the air comes out from the right side because both fans are in the right side and both run on the same heatpipes only the new 2019 H300 has separated fans with separated heatpipes


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    Dehatu said:
    It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

    Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?
    Dehatu the left vent its just a dummy/fake cover its not even open doesnt have any airflow exit all the air comes out from the right side because both fans are in the right side and both run on the same heatpipes only the new 2019 H300 has separated fans with separated heatpipes


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • groovehacker
    groovehacker Member Posts: 5 New User
    xapim said:
    Dehatu said:
    It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

    Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?
    Dehatu the left vent its just a dummy/fake cover its not even open doesnt have any airflow exit all the air comes out from the right side because both fans are in the right side and both run on the same heatpipes only the new 2019 H300 has separated fans with separated heatpipes
    I have a 2019 H300 ph315-52 and noticed the same thing, Should I be worried?
  • Dehatu
    Dehatu Member Posts: 2 New User
    xapim said:
    Dehatu said:
    It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

    Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?
    Dehatu the left vent its just a dummy/fake cover its not even open doesnt have any airflow exit all the air comes out from the right side because both fans are in the right side and both run on the same heatpipes only the new 2019 H300 has separated fans with separated heatpipes
    That's what I suspected, but it's always good to have the reassurance of a veteran. And yeah, forgot to mention that, while brand new, it seems I have a 2018 unit (got it on a really good deal in my country).

    Thanks for clearing it up!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Dehatu said:
    xapim said:
    Dehatu said:
    It's my first day with my new Helios 300 and I've noticed that when I'm gaming/working, it seems that the fans/vents work mainly on the right-side of the notebook. There's barely no wind on the left vent.

    Is this the usual behavior of the machine? Even though I've seen that the fans are stuck together on the right side (from pics showing the inside), is the venting supposed be that one-sided?
    Dehatu the left vent its just a dummy/fake cover its not even open doesnt have any airflow exit all the air comes out from the right side because both fans are in the right side and both run on the same heatpipes only the new 2019 H300 has separated fans with separated heatpipes
    That's what I suspected, but it's always good to have the reassurance of a veteran. And yeah, forgot to mention that, while brand new, it seems I have a 2018 unit (got it on a really good deal in my country).

    Thanks for clearing it up!
    Mine still rocks everyday :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • hgc31140
    hgc31140 Member Posts: 3 New User
    I came across the same situation where the vent on the left, where the cpu is, barely exhaust any air while the vent on the right is blowing hard.
    I checked the fan speed and the cpu fan is spinning just fine.