Hello folks first post here

Fos
Fos Member Posts: 2 New User
edited September 2023 in 2019 Archives
I purchased my Acer Aspire ES1-553 from argos 18 months ago it started recently showing grey screens and freezing and the only thing was to hard power off, then it would work for a while then same again.Now when I power on all that happens is power light then fan on but not firing up.Anyone had this happen to them?TIA.

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    @Fos,
    Am sorry to say this. If the display is still not coming up then its an hardware issue. You will have to check with Acer tech support or local tech. 

    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @Fos,
    >> Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop. if the computer boots up then follow the steps below.

    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

    Accept if its Helpful.   B)
  • Fos
    Fos Member Posts: 2 New User
    Tried that Christy1 no joy.Power light coming on then seconds later fan coming on very noisy.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    @Fos,
    Am sorry to say this. If the display is still not coming up then its an hardware issue. You will have to check with Acer tech support or local tech. 

    Accept if its Helpful.   B)