Wifi will disconnect and turn off on its own Helios 300.

GodHelios
GodHelios Member Posts: 4 New User
edited November 2023 in 2019 Archives
I have a acer predator helios 300 PH317-52, bios version 1.24 and i'm pretty pleased with it, it does what I need it to do, though sometimes my wifi will randomly disconnect or the wifi adapter will crash and reset itself, I have no idea why, I've tried using a new bios, setting the frequency to 2.4GHz and disabling all power saving options. I noticed this problem started happening after one of the big windows updates a few months ago, though i can't go back to previous update since restore points have been deleted and old version of windows has been deleted. I'm on version 1903 atm, any have any ideas how to fix this as its getting annoying. 
Also according to Intel driver update utility all my drivers are up to date

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night GodHelios !

    Ever tried to simply restore your system to the OEM factory default?


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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Thats about what i was going to suggest Acer factory reset (fresh install if the recovery partition still exists) ALT+F10 on boot should fix it as it was suggested above by MaClane


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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

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    https://www.facebook.com/groups/PredatorHelios300
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    Acer support:
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