Helios 300 big problem

C0dered
C0dered Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have Acer Predator helios 300, the operating system hard drive is encrypted with veracrypt. Is it possible to factory reset? Also if I format it with windows dvd I don't have the license key, is it possible to retrieve it ? And after format can I get the predator boot screen and othet stuff?

Answers

  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    1) dont know about encryption & reset.
    2) you dont require a licence key. if the m/c was previously activated, it will automatically activate again when you go online after installing win 10.
    and it is possible to retrieve licence keys by using many apps. search google for the apps.
    3)boot screen = yes.
    other stuff = please specify what you mean by other stuff.

    please note: you will loose all data on the disk partition you will format. so backup important data first.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Why is the drive encrypted in first place ?? and cant u decrypt it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/