Helios 500 Ryzen CPU Replacement

Sora
Sora Member Posts: 1 New User
edited November 2023 in 2019 Archives
Is it possible to upgrade the cpu to new ryzen 3 ? will acer provide the bios update ?

Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited July 2019 Answer ✓
    @Sora The colleague @xapim is correct! If your model is ph517-61, you can instead replace the processor and so I'm editing my answer:


    Now, the ph515-51 model, which is a variant of the intel, does not allow processor switching! I'm sorry for the mistake!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    @egydiocoelho yes its possible (you miss understood it with the intel variant) but no one has tested the 3rd gen yet and Sora probably a bios update wont come because the motherboard doesnt have enough support for the new features but its doesnt mean that wouldnt work its a question of someone buying one and try it but its also a huge risk if it doesnt work as bobzdar stated very well the 2700X are compatible and in my view Acer will probably team up with AMD again and either refresh the H500 or just create a brand new variant for the new ryzens because its not easy to find amd gpus in laptops anymore in the old times the radeon's HD's were the kings of the mobile gpus but now seems manufacturers all turned to nvidia instead for the laptop business which its a shame because i always had and always will vote for the red team :p 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Your notebook has the AMD B450 FCH chipset! I know there is the variant for the desktops, but, I suggest you check this link:
    https://www.tomshardware.com/news/amd-x570-chipset-first-gen-ryzen-support,39474.html
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited July 2019 Answer ✓
    @Sora The colleague @xapim is correct! If your model is ph517-61, you can instead replace the processor and so I'm editing my answer:


    Now, the ph515-51 model, which is a variant of the intel, does not allow processor switching! I'm sorry for the mistake!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bobzdar
    bobzdar Member Posts: 42 Devotee WiFi Icon
    Unfortunately the processor is soldered on the motherboard! Can not replace it!
    The amd version is socketed. No bios support for 3rd gen ryzen, but a 2700x works.  I'm hopeful we'll get an updated bios, but we probably won't unfortunately. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    @egydiocoelho yes its possible (you miss understood it with the intel variant) but no one has tested the 3rd gen yet and Sora probably a bios update wont come because the motherboard doesnt have enough support for the new features but its doesnt mean that wouldnt work its a question of someone buying one and try it but its also a huge risk if it doesnt work as bobzdar stated very well the 2700X are compatible and in my view Acer will probably team up with AMD again and either refresh the H500 or just create a brand new variant for the new ryzens because its not easy to find amd gpus in laptops anymore in the old times the radeon's HD's were the kings of the mobile gpus but now seems manufacturers all turned to nvidia instead for the laptop business which its a shame because i always had and always will vote for the red team :p 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Your notebook has the AMD B450 FCH chipset! I know there is the variant for the desktops, but, I suggest you check this link:
    https://www.tomshardware.com/news/amd-x570-chipset-first-gen-ryzen-support,39474.html
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)