Latest Predator Sense working on old H300 models

egydiocoelho

No, it's not for windows upgrade! I just asked the release version, as older versions may not be compatible with the new version of Predator Sense.

deadlyghost

@egydiocoelho @xapim Even with a fresh windows installation (release 1909) I have event logger showing various warnings for perflib and errors for perfNet.
I even tried giving permissions to those DLLs mentioned in the errors but that didn't help either.
I'm 100% sure this is an issue with perflib/perfNet but can't seem to solve this.

EDIT: I rebooted my laptop and PredatorSense popped up an error 'This device is not supported'

deadlyghost

egydiocoelho said:

No, it's not for windows upgrade! I just asked the release version, as older versions may not be compatible with the new version of Predator Sense.

Yeah no, I got that. I was just clean installing Windows cos I was going to anyway irrespective of this issue. 

egydiocoelho

OK! Have you tried updating the drivers to check if the problem remains?

deadlyghost

egydiocoelho said:

OK! Have you tried updating the drivers to check if the problem remains?

Yes, I tried updating every driver through windows update and manually as well.
I'm down to 1 warnings and 1 error at the moment. Gave permissions to a few services in registry and few errors are gone. So I'm to figure out the remaining issues.

Warning: Unable to open the job object \BaseNamedObjects\WmiProviderSubSystemHostJob for query access. The calling process may not have permission to open this job. The first four bytes (DWORD) of the Data section contains the status code.

Error: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

egydiocoelho

When you open acer care center, on the "my system" tab, does Predator G9-593 or only G9-593 appear?

deadlyghost

egydiocoelho said:

When you open acer care center, on the "my system" tab, does Predator G9-593 or only G9-593 appear?

It says Predator G9-593

XdxD

So, after clean installing, did you install .NetFrameworks 3.5 as well? Also, maybe the fact that your's is not a Helios product is affecting it.

egydiocoelho

Also, is the predator service running?

Have you also tried to install the appxbundle app that is in the plugs folder?

deadlyghost

XdxD said:

So, after clean installing, did you install .NetFrameworks 3.5 as well? Also, maybe the fact that your's is not a Helios product is affecting it.

Yes I did install .NetFramework 3.5 as well
I doubt that it's not launching because mine is not a Helios product cos I have changed the ini as well and that should pass the device check completely
EDIT: Yes, I've tried installing it without any changes to the ini as well, no luck

egydiocoelho said:

Also, is the predator service running?

Have you also tried to install the appxbundle app that is in the plugs folder?

Yes to both, the Predator service is running and i've installed the appxbundle app as well.
What I found is that PredatorSense.exe was not in /Program Files/Acer/PredatorSense Service but was in /WindowsApps/Acer_longname_/Win32
I copied the files from the latter directory to the first and still PredatorSense doesn't open up.
There are three programs in details(taskmgr) that are open, PSAdminAgent.exe || PSAgent.exe || PSSvc.exe

egydiocoelho

What happens when you open and close the program three times by clicking X? Does the program open the fourth time?

deadlyghost

egydiocoelho said:

What happens when you open and close the program three times by clicking X? Does the program open the fourth time?

Nope it doesn't. The same animation goes three times and it goes away

XdxD

I believe the new version is meant only for Helios models.

xapim

Could also be a net framework incompatibility 

xapim

deadlyghost said:

XdxD said:

So, after clean installing, did you install .NetFrameworks 3.5 as well? Also, maybe the fact that your's is not a Helios product is affecting it.

Yes I did install .NetFramework 3.5 as well
I doubt that it's not launching because mine is not a Helios product cos I have changed the ini as well and that should pass the device check completely
EDIT: Yes, I've tried installing it without any changes to the ini as well, no luck

egydiocoelho said:

Also, is the predator service running?

Have you also tried to install the appxbundle app that is in the plugs folder?

Yes to both, the Predator service is running and i've installed the appxbundle app as well.
What I found is that PredatorSense.exe was not in /Program Files/Acer/PredatorSense Service but was in /WindowsApps/Acer_longname_/Win32
I copied the files from the latter directory to the first and still PredatorSense doesn't open up.
There are three programs in details(taskmgr) that are open, PSAdminAgent.exe || PSAgent.exe || PSSvc.exe

You don't need to copy anything ps it's a Windows app now not a normal software it will only run from the apps folder and will require net framework 4.7/8 or latest to run uninstall everything again with your unnistaller i think u made a hell of a mess there and reinstall don't touch any ini files neither move anything anywhere

deadlyghost

xapim said:

You don't need to copy anything ps it's a Windows app now not a normal software it will only run from the apps folder and will require net framework 4.7/8 or latest to run uninstall everything again with your unnistaller i think u made a hell of a mess there and reinstall don't touch any ini files neither move anything anywhere

Um my answers before might sound messy but I've tried everything you guys suggested. At first, I didn't copy anything, didn't make any changes to ini files, had latest framework and had the PS windows app, it still wouldn't run.
I really really have tried everything in every possible manner. It just wouldn't work on my laptop idk why. 

XdxD

It works only for Helios models then I guess.

deadlyghost

XdxD said:

It works only for Helios models then I guess.

Yeah maybe idk. I give up lol

egydiocoelho

I sent a modified predator sense file with the latest version to your email @deadlyghost

deadlyghost

egydiocoelho said:

I sent a modified predator sense file with the latest version to your email @deadlyghost

Hey sorry for the late reply. Thank you, I'll check it out asap in a few hours.

EDIT: I didn't get your email, could you send it again. I checked the spam as well, not there.