Graphics card (MX150) no longer works but it is part of the motherboard. Can I find a replacement?

AbeYo
AbeYo Member Posts: 5 New User
edited November 2023 in 2019 Archives
From what I understand the MX150 graphics card is a part of the motherboard of the Acer Swift SF314-52G Laptop I have and I cannot replace the part but rather the entire motherboard needs to be replaced. I've gone through Nvidia's support to try and fix the issue but it's not going to work unfortunately so this is my only option as of right now. Does anyone know if it's possible to order a replacement for the motherboard? And if so is it possible/simple to replace it at home myself? 
Thanks!

Abraham

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    Hello,
    Do you use the pre-installed version of Windows which is shipped with the laptop?
    France
  • AbeYo
    AbeYo Member Posts: 5 New User
    Hello,
    Do you use the pre-installed version of Windows which is shipped with the laptop?
    Yes I do!
  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    edited June 2019
    So you have to buy a new motherboard from a regional Acer parts partner due to the Windows license key embedded in the bios.
    Is your laptop still under warranty?
    France
  • AbeYo
    AbeYo Member Posts: 5 New User
    edited June 2019
    So you have to buy a new motherboard from a regional Acer parts partner due to the Windows license key embedded in the bios.
    Is your laptop still under warranty?
    It is not, where would I be able to find a replacement motherboard with that Windows license key restriction? Would the motherboard on this website work or would it be restricted?
  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    Sorry but you have to buy it from an Acer parts partner. Only Acer can write the Windows license key in the bios:
    France
  • AbeYo
    AbeYo Member Posts: 5 New User
    Sorry but you have to buy it from an Acer parts partner. Only Acer can write the Windows license key in the bios:
    Will it be verified if I purchase it through a Canadian retailer even though I am in the US? Also, the http://www.mymicro.com/USA website is not there anymore, the domain listing is advertised for sale when you visit it.
  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    edited June 2019
    Will it be verified if I purchase it through a Canadian retailer even though I am in the US?
    I don't know.
    France
  • AbeYo
    AbeYo Member Posts: 5 New User
    Will it be verified if I purchase it through a Canadian retailer even though I am in the US?
    I don't know.
    Okay! And then if I do get the replacement part will it automatically verify that license key by itself or is there a verification process I need to do myself with the part?
  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    The license key is checked by Microsoft when activating Windows:
    Sorry I actually use a French version.
    France