Acer Predator Helios 300 PH317-52 - Device Manager - Error Code 37 on i7 CPU.

TheWizard
TheWizard Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
I am getting an error code 37 on my Processor in the device manager (see attached pic). I have searched high and low, updated drivers, bios, firmware directly from Acer for my laptop model and all the little things that people recommend, restarting pc, uninstalling/reinstalling, did a system clean sweep, Ran Norton so see if any virus and nothing. Lastly tried sfc /scannow, which did repair some stuff but I'm still getting this error on the device manager. To be fair I don't believe its affecting my processor (to the best of my knowledge), I'm able to game and run everything, but its bugging the heck out of me. I know there is a sage out there who knows how to fix this. Please shoot any and all suggestions i'm out of energy, I've searched a whole day on the web to no avail. 

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    In many cases reinstalling the OEM system solves most of the errors.
    If my help was useful to you, check how to accept and put as resolved to help others in the forum!

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon TheWizard !

    First, what EXACT model of your laptop?
    Have you already performed a basic process of reinstalling the OEM factory system?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • TheWizard
    TheWizard Member Posts: 6

    Tinkerer

    MaClane said:
    Good afternoon TheWizard !

    First, what EXACT model of your laptop?
    Have you already performed a basic process of reinstalling the OEM factory system?

    Hey man! your a sage with the knowledge! Thanks a bunch, did the system restore on the acer care app, and just choose to leave my files intact. Solved the problem for me. Although, I'm very happy it did fix the problem it uninstall all my programs which it gave me warning in advance and I don't mind, but just saying I hope they come up with an easier fix for this in da future.

    For the record my laptop is  Acer Predator Helios 300 Model PH317-52. 

    Thanks again man!

    -The Wizard

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    In many cases reinstalling the OEM system solves most of the errors.
    If my help was useful to you, check how to accept and put as resolved to help others in the forum!

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!