Acer Aspire V Nitro Aspire VN7-593G - Sound and Video DeSync

ChiplaSoulZ
ChiplaSoulZ Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi,

Can anyone help me with my laptop? On all videos, streams/youtube, the sound eventually gets ahead of the video and de-syncs. I was wondering what I could do to fix this, is it a BIOS problem or...?

The model of my laptop is: VN7-593G
The Part Number is: NHQ23AA00170802D256600
Issue has been going on for months (a while, not exactly sure when it happened) I did install a Samsung SSD 850 EVO M.2 into this laptop but other than that, no major software/hardware changes.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Try streaming with a different web browser and see if that makes a difference, if not then go to Device Manager and disable the Sound driver then restart and the Windows generic sound driver should install, see if that makes a difference. Report back here and we can go to the next step

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  • Can you also try to decrease the sampling rate in the sound card settings?
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