Predator Helios 300 (Predator PH315-51) keyboard stopped working

Derb
Derb Member Posts: 2 New User
edited November 2023 in 2019 Archives
Yesterday everything was fine. The keyboard works in the bios but doesnt work in windows. I tried many things. In the drivers section I have only one driver called keyboard hid. Please help.

Best Answer

  • Derb
    Derb Member Posts: 2 New User
    Answer ✓
    Hello! Have you tried removing the driver from the device manager? Also, an external keyboard also does not work? Have you tried resetting the internal battery?
    Thank you for your answer. I figured out that the main driver got deleted. I didn't found the exact driver, so I downloaded a Lenovo driver. Everything works : )

Answers

  • Hello! Have you tried removing the driver from the device manager? Also, an external keyboard also does not work? Have you tried resetting the internal battery?
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  • Derb
    Derb Member Posts: 2 New User
    Answer ✓
    Hello! Have you tried removing the driver from the device manager? Also, an external keyboard also does not work? Have you tried resetting the internal battery?
    Thank you for your answer. I figured out that the main driver got deleted. I didn't found the exact driver, so I downloaded a Lenovo driver. Everything works : )
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi!

    Derb     

    As you say that keyboard works fine at BIOS and NOT in Windows, it confirms NOT a hardware issue. As it was working fine earlier, try doing a System Restore and that should do the trick. 
    Hit Accept if its useful :)