BIOS Aspire M5-581T_071A_V2.08 Win10 Home (x64) Version 1809 BIOS Insyde Corp. V2.08, 26-Dec

Macanudo
Macanudo Member Posts: 9 New User
edited September 2023 in 2019 Archives
I have the above device/config & since a Win10 upgrade have experienced failure of MS Photos. This appears to be a widespread problem resulting in Photos not opening or opening in a blank black screen & not opening the pictures at all then receive File System Error -2147219196 & 2147219195. Have wrestled with this for the last 2-3 months but still wishing to get MS Photos back up & running I have gone through all sorts of exercises including a complete DISM/Scf routine which tells me that my Win10 is healthy without problems! I tried to upgrade Win 10 to the latest version 1903 but this did not load properly. Eventually contacted MS Support who advise me that my Acer BIOS requires updating after which I will be able to load 1903 & that my MS Photos issue will be resolved. I am reluctant to go down this path until I am certain that a bios upgrade is actually required & that the BIOS driver available via Acer product support is correct & will do the trick !
BIOS - UEFI for Windows 8 (Not for Upgrades) Date:2013/03/15 Version:2.11 Vendor:Acer Size:4.2 MB available on https://www.acer.com/ac/en/US/content/support-product/4282?b=1&pn=NX.M2HAA.009

Anyone have any experience comments please before I wreck my laptop !?




Best Answer

  • Macanudo
    Macanudo Member Posts: 9 New User
    Answer ✓
    Thanks for all your help. I have now solved it.
    I managed to download & install Win10 version 1903 without taking the risk of upgrading my Acer BIOS (I was reluctant to go that route!) & heh presto all came good & Microsoft Photos is now working normally.

Answers

  • Hello! Have you tried updating the video drivers on intel and nvidia websites? I do not have if a firmware update uefi will or will not solve the problem!
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  • Macanudo
    Macanudo Member Posts: 9 New User
    Hi I have run Driver Booster & result was that all drivers were up to date.
  • OK! Even so, make sure the intel and nvidia websites provide some latest driver!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Macanudo
    Macanudo Member Posts: 9 New User
    ok will give it a go thanks
  • Macanudo
    Macanudo Member Posts: 9 New User
    Having problems getting either Intel or nvidia drivers checked/updated.
    Via the Acer webpage https://www.acer.com/ac/en/US/content/support-product/4282?b=1&pn=NX.M2HAA.009 (could this be because the Acer website for my laptop only refers to suitable for up to Win8.1 & not Win10?)
    Via Intel website.
    I have downloaded & installed, uninstalled & cleaned the Intel Drive & Support Assistant 3 times & every time I get an error message when launching the program "Oops, something went wrong while trying to scan. Please try again, or see our FAQs for help"

  • Is this the program that is having problems?

    If so, is there any update available in microsoft store? Have you tried removing and reinstalling the program?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Macanudo
    Macanudo Member Posts: 9 New User
    Exactly it was originally installed in my laptop when I upgraded from Win8.1 to Win10
  • Have you tried uninstalling and then reinstalling the application?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited June 2019
    Editado....
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Macanudo
    Macanudo Member Posts: 9 New User
    Oh yes, several times. Also I ensured that I cleared all history & caches after deleting the program & downloading before a clean attempt. I also did an Win Store reset prior to my last attempt just in case I was downloading a historical flaw/error. All had same result. This File System Error -2147219196 & 2147219195 seems to be a well known wide spread bug but seems that MS have not issued a fix. MS Support categorically tell me that it would be overcome if I upgrade to Win10 1903
  • Check this: Now Run following command in your Windows 10 Powershell window

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    Actor: https://www.blogsdna.com/27032/fix-file-system-error-2147219196-on-windows-10.htm

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Macanudo
    Macanudo Member Posts: 9 New User
    Thanks for the above blogsdna link.
    Solution 1 – Update Windows 10 Photos App is where I started some time ago but that did not work. I have however tried again now & no joy.
    Solution 2 - I followed but looks like lots of unwanted stuff was downloaded at this step "Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    Eventually I confirmed that Microsoft Photos had been removed & once again downloaded & installed but same symptoms
    Photos opens with a blank black screen & eventually "File System Error -2147219196"
  • Macanudo
    Macanudo Member Posts: 9 New User
    FYI I skipped Solution 3 because I dont seem to have any problems with any other Apps only with Microsoft Photo app. Moved on to Solution 4 Repair &/or Reset App. This had been done before but tried again. Same result/symptoms.
  • Have you tried this solution?
    https://youtu.be/_i1TI1_5Cm8
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Macanudo
    Macanudo Member Posts: 9 New User
    Answer ✓
    Thanks for all your help. I have now solved it.
    I managed to download & install Win10 version 1903 without taking the risk of upgrading my Acer BIOS (I was reluctant to go that route!) & heh presto all came good & Microsoft Photos is now working normally.

  • Great my friend!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)