Predatator Helios G3-571, Screen is blank

senthil5493
senthil5493 Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hi,

Last night, I shut down My PC.

Today, I am trying to turn on. It's not turning on.

When I put in charge and hit power on, Keyboard light is on. I am not seeing anything, Screen remains blank not even showing predator logo

I bought it for a huge amount just now warranty got expired.

Someone, please help me on this issue.

Answers

  • senthil5493
    senthil5493 Member Posts: 3 New User
     Laptop service guys say Motherboard is gone, but how come keyboard light is blinking.

    I don't understand, what went wrong.
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @senthil5493 ,
     Try doing battery reset , flip your laptop upside down you will find a small paperclip-> press and hold it for about 30 seconds.
    also turn on the unit and try doing a bios default , follow the below steps:
    1. Completely shut down your computer.
    2. Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI.
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.
    5. Restart the unit. if still if your not bale to boot then the issue might be be OS.

    Hit Accept if its useful :) 

  • senthil5493
    senthil5493 Member Posts: 3 New User
    edited June 2019
    Thanks for your comment.

    I tried the above step. But it didn't work.

    My laptop is turning on only when it connected with charger.

    Also it's not at all showing anything in screen even Predator logo.

    My issue video:
    https://m.facebook.com/groups/1969145569968592?view=permalink&id=2380228378860307
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Thanks for your comment.

    I tried the above step. But it didn't work.

    My laptop is turning on only when it connected with charger.

    Also it's not at all showing anything in screen even Predator logo.

    My issue video:
    https://m.facebook.com/groups/1969145569968592?view=permalink&id=2380228378860307
    senthil5493 seriously are you joking :p this must only be a joke for sure are you really trying to start your laptop without being properly assembled first dont you know that the chassis/mobo have pressure kill switches that will not let the laptop start until properly assembled/screwed also there is one kill switch in the ram compartment door are they all properly pressed ???? i really suspect you know nothing about how predator laptops work at all 

    PS: was that video done by the laptop service guys ??? if so they also dunno what they are doing 
    anyway just wondering i replied to your FB post with possible solutions either its the adapter/battery/display/mobo (worst case) and a cmos reset wouldnt har either check if your cmos battery still has power and probably replace it just to make sure its not the issue


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/