idle bluescreen and drop fps in game

amadking
amadking Member Posts: 2 New User
edited November 2023 in 2019 Archives
i buy this 3 day ago nitro 5 A515 52 and i got problem new laptop, when my laptop in idle condition it always bluescreen code: iRQL NT LESS OR EQUAL and drop fps in game dota high resolution 100-70 drop 20fps .by indonesia people

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon amadking !

    What EXACT model of your laptop?

    Which version of Windows?
    Already updated all your drivers?
    Is the appliance using the high performance power plan and plugged into the power outlet?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • amadking
    amadking Member Posts: 2 New User
    MaClane said:
    Good afternoon amadking !

    What EXACT model of your laptop?

    Which version of Windows?
    Already updated all your drivers?
    Is the appliance using the high performance power plan and plugged into the power outlet?


    windows 10 home single language 64-bit version 1803
    Laptop up to date in windows update
    I always using the high performance power plan and plugged into the power 
    and bluescreen again the same thing happened to me  watching a movie
    I want to reinstall Windows but the hard drive is not readable because the Intel OS is not disable frist
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    What EXACT model of your laptop?
    Example: A515-52-50NT



    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!