Aspre F15 F5-571-5050 dropping internet

maccafan
maccafan Member Posts: 4 New User
edited September 2023 in 2019 Archives
Have just updated to the May Windows 10 update and this seems to have caused issue with my internet being dropped by laptop but nothing else in the house, have tried all the troubleshooting Windows offers but never finds any issues and can have to reset internet several times each day, any ideas?

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    maccafan said:
    Have just updated to the May Windows 10 update and this seems to have caused issue with my internet being dropped by laptop but nothing else in the house, have tried all the troubleshooting Windows offers but never finds any issues and can have to reset internet several times each day, any ideas?
    I would recommend you to download the internet drivers from acer website and update. Post the update check if the internet is dropping and share the result here.
    Click on 'Yes' to accept my comment as answer
  • maccafan
    maccafan Member Posts: 4 New User
    I have rolled back the update and at moment all seems back to normal with no loss of internet, had a look for the driver you mentioned on acer site but not sure which one you mean, can you point me to it, cheers
  • maccafan
    maccafan Member Posts: 4 New User
    Have also noticed that speed of web sites loading is back to as before the update
  • maccafan
    maccafan Member Posts: 4 New User
    I have removed the internet driver which then stopped internet access but on restart of windows the driver was updated but am sure it is same one as before