touchscreen problems on acer spin 5

diegoponton
diegoponton Member Posts: 3 New User
edited November 2023 in 2019 Archives
hi,
i have some problems about touchscreen ...
when i open a window on my acer spin 5 win 10 the touch don't work... with touch pad all is ok on touchscreen don't work
for example i want to save one thing the windows explorer open a window but don't let me to save the file...

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @diegoponton ,
    Try updating the graphic card drivers on your computer, uninstall and re-install the human interfacing drivers from the device manager,
    follow the steps below:
    1. In Windows, search for and open Device Manager.
    2. Click Action on the top of the Windows.
    3. Select Scan for hardware change.
    4. The system should reinstall the HID-compliant touch screen under Human Interface Devices.
    5. Restart the laptop.


    Hit Accept if its useful :) 

  • diegoponton
    diegoponton Member Posts: 3 New User
    thanks for the answer but my english is bad... i want to explain that the touchscreen work for all the things i want to do but if i open a windows in explorer i can't move for example the bar or i can't close the window with X button o i can't select a file from the folder open. but the touch for other things work!!! thanks for all help me