Hello all 👋😊 Hoping someone can help me find the right bios update

Khalius
Khalius Member Posts: 8

Tinkerer

edited September 2023 in 2019 Archives
I have an Acer Aspire E5-574-597Q (S/N: NXG36AA001....). My bios version is V1.08 Intel Gop [9.0.1035]. But when I go to the downloads I can only seem to find one that looks similar. The problem is, it's a combined bios update that includes an Nvidia update when I have intel graphics. Confused as to which one is right for me. Any help would be greatly appreciated

[Edited SN by Moderator]

Best Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Answer ✓
    MaClane said:
    @Acer-Karp or @Acer-Jose
    Could any of you remove the S / N provided by user Khalinus?
    The SN for Khalius unit has been edited. Thank you for informing us.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegarĂĄ no mercado, next@acer.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Answer ✓
    Hi Khalius,

    Can i please know why you are wanting to upgrade your BIOS version, are you having any issues with your Acer laptop?

    Upgrading to the latest version 1.18 should not be any issues, our BIOS are in series (meaning that they will include all the previous versions updates or fixes) and we have several variations of this same model that will include an Nvidia Graphic card, but that should not affect the update. Once you launch the update and the BIOS file recognizes that your unit does not have an Nvidia card it will just install the Intel microcode related files to it. 

    If you still have any concerns on updating the BIOS version of your unit and need technical assistance, you can contact our tech support team here and we will be happy to assist you. 

     ;) 
    Acer-Manny

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited June 2019
    Good evening Khalius !

    First, please delete your S/N and never share it openly in the forum.


    Se minha resposta foi Ăştil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    Sure but... I don't see an option to edit or delete posts anywhere. 
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    I guess it's time based  :/
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    Still, any help would be appreciated

  • Khalius
    Khalius Member Posts: 8

    Tinkerer


    @Acer-Karp How can I delete that post? 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    @Acer-Karp or @Acer-Jose
    Could any of you remove the S / N provided by user Khalinus?
    Se minha resposta foi Ăştil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Answer ✓
    MaClane said:
    @Acer-Karp or @Acer-Jose
    Could any of you remove the S / N provided by user Khalinus?
    The SN for Khalius unit has been edited. Thank you for informing us.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegarĂĄ no mercado, next@acer.
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    Thank you @Acer-Karp & @MaClane I won't do that again. Now that I've been corrected, is there anyone who could please possibly help me with this bios issue, by chance? 
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Answer ✓
    Hi Khalius,

    Can i please know why you are wanting to upgrade your BIOS version, are you having any issues with your Acer laptop?

    Upgrading to the latest version 1.18 should not be any issues, our BIOS are in series (meaning that they will include all the previous versions updates or fixes) and we have several variations of this same model that will include an Nvidia Graphic card, but that should not affect the update. Once you launch the update and the BIOS file recognizes that your unit does not have an Nvidia card it will just install the Intel microcode related files to it. 

    If you still have any concerns on updating the BIOS version of your unit and need technical assistance, you can contact our tech support team here and we will be happy to assist you. 

     ;) 
    Acer-Manny
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    I'm updating my bios because the internal battery had died and I ordered the exact same battery but despite following installation instructions and using the pinhole battery reset, Windows 10 only intermittently recognizes the battery. Several people on other forums indicated that their batteries worked after a bios update so as a LAST RESORT, I'm following that line of troubleshooting. 
  • Khalius
    Khalius Member Posts: 8

    Tinkerer

    Thank you @Acer-Manny 👍😊