49” Monitor

LoriR
LoriR Member Posts: 1 New User
edited February 16 in 2019 Archives
I purchased a 49” Monitor on 4/20/19 it stopped working 6/13/19. When calling into the company I had to look up the serial number for them. It barely touched my camera when I leaned it forward to get it and cracked the screen. I was told now to fix it that it would be $499 plus tax and shipping. The rep was so rude! I will never buy one of these again. Before calling in, it hooked up just fine to a different monitor! Do not purchase one! 

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @LoriR,
    Am sorry for the loss but it will be considered as physical damage only. you can try changing the display locally with original partners. It may be of less cost to you.  
    Accept if its Helpful.   B)