where can i find recovery replacement so i can do a factory restore

grandmother1455
grandmother1455 Member Posts: 1 New User
edited March 1 in 2019 Archives
I have installed windows 10 latest update but it took out last windows which tis the one that came with my pc I dont have the recovery  cd where may I purchase one to bring it back to factory state

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited June 2019
    you can try pressing Alt+F10 keys at boot (during Acer logo), if it's still running you can reset your PC following the on-screen instructions.

    if not and  you live in the USA:
    https://store.acer.com/en-us/extended/recovery


    I'm not an Acer employee.
  • billsey
    billsey ACE Posts: 33,997 Trailblazer
    If the Windows 10 install was an upgrade from 7 or 8.1 then the recovery partition that allowed resetting to factory defaults was wiped. You can still do the full wipe and install by purchasing a recovery image from the Acer store (if you're in the USA or Canada) or from Acer support. You likely don't really want to do that though, since it'd remove W10 and make it a hassle to get back to normal. If you're thinking of selling the machine and want to have it wiped before releasing it just first delete all your personal data, use Disk Cleanup to help with removal of extraneous stuff, then run 'cipher /w:C:' from an administrator command prompt. That will rewrite all unused disk sectors several times to clear anything personal off. Then do a Windows Reset, which will remove all your apps and take Windows back to the default install.
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