Guys My vega graphics vanished. PLEASE HELP

BGhosh
BGhosh Member Posts: 2 New User
edited October 2023 in 2019 Archives
Guys all of a sudden i am seeing that my vega graphocs tab and switchable graphics tab has simply vanished. Please help me at the earliest. I have absolutely no clue how this happened and i am worried now.

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Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    No problem, Download and install DDU from here https://www.techspot.com/drivers/driver/file/information/17830/ but do not run it yet. Download the Radeon drivers from the Windows 10 64 bit link here https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-6-2 do not run it yet.
    Boot into SAFE mode and run DDU to do a clean uninstall of your current Radeon app then boot into normal mode and run and install the new Radeon drivers, reboot and all should be good

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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    After installation you will have to reset your preferences in Radeon such as switchable graphics, game settings etc..  

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★