Acer Chromebook CB515-1HT-P39B :Automatic power off problem

Taro
Taro Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello.

I use Acer Chromebook CB515-1HT-P39B.

I have the following problems every day.

1. Close the display
2. Automatic switching to sleep mode
3. Open the display after about 3 hours
4. It was shut down

Is this problem a product specification?

Is your chromebook having this problem?

I want to solve the problem of being shut down automatically.

Please let me know if you know the solution.

Thank you.

Best Answer

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Answer ✓
    Taro said:
    Hello.

    I use Acer Chromebook CB515-1HT-P39B.

    I have the following problems every day.

    1. Close the display
    2. Automatic switching to sleep mode
    3. Open the display after about 3 hours
    4. It was shut down

    Is this problem a product specification?

    Is your chromebook having this problem?

    I want to solve the problem of being shut down automatically.

    Please let me know if you know the solution.

    Thank you.
    Try a hard  reset on the device and see if it helps fix the problem.

    1) Make sure the device is turned on.
    2) Press Refresh key and Power key together for 5 seconds. (Refresh key is the top left hand corner, fourth key from left.)
    3) It will shutdown the system and reset it's default settings. 
    4) Turn on the device and test it.

Answers

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Answer ✓
    Taro said:
    Hello.

    I use Acer Chromebook CB515-1HT-P39B.

    I have the following problems every day.

    1. Close the display
    2. Automatic switching to sleep mode
    3. Open the display after about 3 hours
    4. It was shut down

    Is this problem a product specification?

    Is your chromebook having this problem?

    I want to solve the problem of being shut down automatically.

    Please let me know if you know the solution.

    Thank you.
    Try a hard  reset on the device and see if it helps fix the problem.

    1) Make sure the device is turned on.
    2) Press Refresh key and Power key together for 5 seconds. (Refresh key is the top left hand corner, fourth key from left.)
    3) It will shutdown the system and reset it's default settings. 
    4) Turn on the device and test it.
  • Taro
    Taro Member Posts: 3 New User
    Ishy said:
    Taro said:
    Hello.

    I use Acer Chromebook CB515-1HT-P39B.

    I have the following problems every day.

    1. Close the display
    2. Automatic switching to sleep mode
    3. Open the display after about 3 hours
    4. It was shut down

    Is this problem a product specification?

    Is your chromebook having this problem?

    I want to solve the problem of being shut down automatically.

    Please let me know if you know the solution.

    Thank you.
    Try a hard  reset on the device and see if it helps fix the problem.

    1) Make sure the device is turned on.
    2) Press Refresh key and Power key together for 5 seconds. (Refresh key is the top left hand corner, fourth key from left.)
    3) It will shutdown the system and reset it's default settings. 
    4) Turn on the device and test it.

    Thank you for advice!

    i will try.