XB271HU Started flickering for 10 seconds then no more signal

gustavohw
gustavohw Member Posts: 1 New User
edited February 16 in 2019 Archives
Long happy user of the XB271HU, today was doing some browsing and suddenly it started to flick quickly to black and normal image, I thought some application was doing something funny and did that for about 10 seconds and then no signal.

Did some research to find the possible cause, here's the troubleshooting I did:
  • Tried plugging in the HDMI cable into the video card (was using DisplayPort)
  • Tried both cables on the on-board video card (Some reports said that could be G-Sync related)
  • Removed the power cord for about 10 minutes just in case, didn't work
  • Service Menus correctly executes the Burn in Pattern
Windows correctly detects the monitor when plugged in via on-board card but the monitor itself still on no signal.

Service Menu information:
  • HW Revision: 264
  • DP Version: 2.59
  • NV FW Version: 4.235
  • OSD Version: 4.89
  • eUC Version: 1.20
  • Panel Version: 0.2
  • Gfx Version 2.9
  • FW version: 20151210_0_2079_14
The only option here is warranty?

Answers

  • billsey
    billsey ACE Posts: 34,013 Trailblazer
    Sure sounds like it, since there doesn't seem to be flickering in the idle screen. It sounds as if the problem isn't in the display, the power or the cable.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.