Acer nitro Ryzen 5 laptop CPU fan is not working it showing 0 RPM

PulipatiTejesh
PulipatiTejesh Member Posts: 3 New User
edited December 2023 in 2020 Archives
6 months back I bought Acer nitro Ryzen 5 (RX Radeon) it was working good. Recently it occurs with a problem like CPU Fan RPM is Zero. I don't think it is a Software problem.
On the other hand GPU Fan is Working fine. please find the Screenshot

Answers

  • PulipatiTejesh
    PulipatiTejesh Member Posts: 3 New User
    pls help me out from this
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    However your CPU temperature looks OK, if it is staying in the normal range it maybe that the fan is working and Nirosense itself has a problem.
    Try this, uninstall Nitrosense and then download it from your support page and reinstall it.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • PulipatiTejesh
    PulipatiTejesh Member Posts: 3 New User
    While using my laptop I have seen that temperature is increasing and observed that fan is not working. Even I re-installed the Nitro sense but it's not helpful
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    While using my laptop I have seen that temperature is increasing and observed that fan is not working. Even I re-installed the Nitro sense but it's not helpful

    In that case I think you have a hardware problem with that fan and it may need replacing. I would talk to Acer

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AshutoshBirla
    AshutoshBirla Member Posts: 1 New User
    Solution for fans not working:
    I have got the same problem
    But i figured it out
    Actually your cpu fan got some dust so it can not rotate. I tried to open my laptop but i didn't have a screwdriver so i used knife to open the back panel. But i couldn't open more than 2 screws as it was very hard to remove screws with my knife then i thought of moving the cpu fan with a thin fork and after 2-3min of trying to move the fan from backpanel's grill type structure it started to rotate again. After i turned on the laptop both fan worked again. Thanks it will surely help you if one fan is working it means everything is working fine including drivers and power socket of fans except the mechanical part of fan. And the main problem behind this could be dust that is trapped inside the fans. 
    Tip-blow some air gentlly with your mouth into the fans ,it will remove the dust.