Fresh Triton 500 - hdmi doesn't work.

Wilq
Wilq Member Posts: 4 New User
edited November 2023 in 2019 Archives
Hi!
I bought fresh new Acer Triton 500 this week. I updated all drives and windows10. 
When I was about to see a movie on tv connected by hdmi cable it doesn't work. It sometimes see that it has second monitor connected but there is no signal to tv. 
I checked if cable and tv is ok, by connecting different device to it, it work fine.

Answers

  • Wilq
    Wilq Member Posts: 4 New User
    It seems that hdmi works when I'm connected to normal monitor. But doesn't work with this TV ( other PC works fine with it by hdmi)
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @Wilq

    Did the same TV worked earlier with your computer through same HDMI port & cable? What is the exact model of your computer?
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Wilq
    Wilq Member Posts: 4 New User
    edited June 2019
    As I told. It's brand new Predator Triton 500 (NH.Q50EP.002), have never been connected to tv before. All other devices connected by same HDMI port cable works fine
    When I connect this laptop to old samsung monitor using diffrent cable it works fine. I will check other hdmi monitors at home tomorrow (it's midnight in my time zone now)
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Probably the tv doenst support the new hdmi output protocol from the predator (just a hunch) but have you tried another cable 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/