Acer Predator Z35P stuck on Logo screen

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Oskargrigg1001
Oskargrigg1001 Member Posts: 2 New User
edited February 16 in 2019 Archives
So I cant use my monitor because when it turned kn it has been stuck on this black screen with just the predator logo and Gsync logo in the corner. I have turned it on and off multiple times, and it still wont work HELP

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited June 2019
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    Hi @Oskargrigg1001,

    Try removing all the cables,including the power code->> press and hold the power button for 30secs. ->>connect the power code alone and then check the unit. Hope it will work. :) 
    Accept if its Helpful.   B)
  • Oskargrigg1001
    Oskargrigg1001 Member Posts: 2 New User
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    christy1 said:
    Hi @Oskargrigg1001,

    Try removing all the cables,including the power code->> press and hold the power button for 30secs. ->>connect the power code alone and then check the unit. Hope it will work. :) 
    Unfortunately it didnt work, I still don't know what to do
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Options
    christy1 said:
    Hi @Oskargrigg1001,

    Try removing all the cables,including the power code->> press and hold the power button for 30secs. ->>connect the power code alone and then check the unit. Hope it will work. :) 
    Unfortunately it didnt work, I still don't know what to do
    Monitor is just a plug and play device. Is it under the warranty. ?
    Accept if its Helpful.   B)