Massive problem with my acer predator helios 300

Johndooooo
Johndooooo Member Posts: 1 New User
edited November 2023 in 2019 Archives
So Ive tried to connect to the Internet with my laptop and I cannot at all as in there is not even an option to connect I've tried to download drivers from the official website but nothing has worked and I've troubleshooted it any times and it says to turn wireless connectivity on and every time I try to it just has no option 

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    edited June 2019
    Hi @Johndooooo ,
    check if the airplane mode is ON or OFF. 
    Hit Accept if its useful :) 

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @Johndooooo,

    IF the above troubleshooting dont work. Try to do a reset on the pc by keeping the files option. By doing it you will not loose any files or documents but you might loose the apps on the unit. follow the steps below. 
    1. Navigate to Settings. ...
    2. Select "Update & security"
    3. Click Recovery in the left pane. ...
    4. Click Get started under Reset this PC.
    5. Click  Keep my files. ->>just remove my files->Reset.
    6.  
    7. Image result for factory reset in win 10Image result for factory reset in win 10Image result for factory reset in win 10Image result for factory reset in win 10Image result for factory reset in win 10
    Accept if its Helpful.   B)