Battery trouble - charged and doesn't work

Hi,

Sorry in advance for my mistakes, I'm not fluent in English.

I've a problem with my battery. Few days ago, I used my Aspire A515 in a cold place, and left it there after I switched it off.

I couldn't switch it on the day after, even when I plugged it. I checked the bottom, and seen through the holes that humidity was inside..

I dried it with rice during 3 days. Plugged it and it works !

But not the battery.. I mean the computer continue to charge it, when I leave the computer few days the battery level decrease (normal so), but if I disconnect the computer from the charger it's switch off immediately.

I tried the battery check with the cmd, nothing seems to be wrong with it.

I tried to reset the battery with the button on the bottom, keep it 30 sec, 1 minute, nothing change.

Any idea how to check if the battery is fine or need to be changed ?

Thanks in advance.

BNJ

Accepted answers

JackE

Sorry. Your battery's internal controller is no longer functional. You need a replacement battery. Google 'a515-51g' 'replacement battery' for sellers that are most convenient for you. About $30usd Jack E/NJ

http://www.battdepot.com/us/model/notebook+battery/acer/aspire+a515-51g/lac231.aspx
https://www.amazon.com/BattpitTM-Notebook-Battery-Replacement-A515-51G-503E/dp/B07H534Q8Z

All comments

JackE

Go to the elevated command prompt. Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

BNJ

Image: https://us.v-cdn.net/6029997/uploads/editor/1f/k6onnh3wytbm.jpg

There is nothing written on this 2 lines... that's quite strange, because my computer continue to charge the battery like before. Seems that the connection is still fonctionnal between the AC plug and the battery, but a connection is missing between the battery and the system...
Any idea how to check that ?

JackE

Sorry. Your battery's internal controller is no longer functional. You need a replacement battery. Google 'a515-51g' 'replacement battery' for sellers that are most convenient for you. About $30usd Jack E/NJ

http://www.battdepot.com/us/model/notebook+battery/acer/aspire+a515-51g/lac231.aspx
https://www.amazon.com/BattpitTM-Notebook-Battery-Replacement-A515-51G-503E/dp/B07H534Q8Z

BNJ

Ho ! So it's not even the problem is not about the battery, but only a component of it ? That's a bad thing for the environment once again..
Thank you very much for the advice

JackE

This type of battery needs an internal controller to prevent overcharge, thermal runaway and fire. When that controller fails, a circuit breaker kicks in. The battery's lithium & cobalt components are recycle-able so don't throw it in the garbage. Jack E/NJ

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