Blue Light Shield not working

Hewwego
Hewwego Member Posts: 3 New User
edited September 2023 in 2019 Archives
Hello

After the installation of windows 10 update to version 1903, blue light shield is not working anymore, also the built in night light from windows it self doenst work after the update
as i used the shield of acer, will there be a fix?

Thx!

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,287 Trailblazer
    Hello,
    Have you tried to re-install Acer Quick Access?
    Which model do you own exactly?
    France
  • Hewwego
    Hewwego Member Posts: 3 New User
    Yes i did but will try again!

    I own a Aspire 3 A315-41-R3EB
  • You extract the file and install by appxbundle!
    If it still does not work, try upgrading the drivers on the intel and nvidia websites!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Hewwego
    Hewwego Member Posts: 3 New User
    i did just installed it with the setup file, i have radeon graphics and its doenst work, could it be just a bug?
  • It may be a conflict problem between the amd drivers and the 1903 version! That's why I suggest you update the drivers on amd's website!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)