my helios 300 doesn't boot

batmanxxx
batmanxxx Member Posts: 12

Tinkerer

edited November 2023 in 2019 Archives
I was installing intel rapid storage technology on my helios 300 without any optane drive available which later resulted in showing blue screen(error) and when the pc restarted it showed no bootable device.
i m enclosing images of bios.
please help!

[Edited the topic ]

Answers

  • Was the sata mode option in ahci or rst with optane before installing irst?
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Why would you want to install rst if everything was working fine ? what were you trying to do in the first place what was the purpose of it ?


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    Was the sata mode option in ahci or rst with optane before installing irst?
    actually i don't know 
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    xapim said:
    Why would you want to install rst if everything was working fine ? what were you trying to do in the first place what was the purpose of it ?
    I was just curious that why did it show intel rapid storage technology icon and so i did some random experiment.
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    Was the sata mode option in ahci or rst with optane before installing irst?
    most probably ahci
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    batmanxxx said:
    xapim said:
    Why would you want to install rst if everything was working fine ? what were you trying to do in the first place what was the purpose of it ?
    I was just curious that why did it show intel rapid storage technology icon and so i did some random experiment.
    Probably a bad idea you can try to change it to ahci and see if it boots up if not you can still try to get into recovery and startup repair after all this the only other viable solution would be reset bios to default and acer factory reset ALT+F10 on boot this if you didnt reinstalled windows lately via usb because if you did the recovery partition is permanently gone if ALT+F10 still works i would first try to backup everything into another device for this you would need either to remove the drive where the OS is installed and connect it into another device to backup or use something like hiren's boot cd/usb to be able to boot and backup your drive and after this i would perform a fresh install (not keeping any files option)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    xapim said:
    batmanxxx said:
    xapim said:
    Why would you want to install rst if everything was working fine ? what were you trying to do in the first place what was the purpose of it ?
    I was just curious that why did it show intel rapid storage technology icon and so i did some random experiment.
    Probably a bad idea you can try to change it to ahci and see if it boots up if not you can still try to get into recovery and startup repair after all this the only other viable solution would be reset bios to default and acer factory reset ALT+F10 on boot this if you didnt reinstalled windows lately via usb because if you did the recovery partition is permanently gone if ALT+F10 still works i would first try to backup everything into another device for this you would need either to remove the drive where the OS is installed and connect it into another device to backup or use something like hiren's boot cd/usb to be able to boot and backup your drive and after this i would perform a fresh install (not keeping any files option)
    when i changed to ahci the following options appeared but none of them working
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    i need to tell you that when i ran intel rapid storage my hdd got changed to recovery and only ssd was showing.
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    xapim said:
    batmanxxx said:
    xapim said:
    Why would you want to install rst if everything was working fine ? what were you trying to do in the first place what was the purpose of it ?
    I was just curious that why did it show intel rapid storage technology icon and so i did some random experiment.
    Probably a bad idea you can try to change it to ahci and see if it boots up if not you can still try to get into recovery and startup repair after all this the only other viable solution would be reset bios to default and acer factory reset ALT+F10 on boot this if you didnt reinstalled windows lately via usb because if you did the recovery partition is permanently gone if ALT+F10 still works i would first try to backup everything into another device for this you would need either to remove the drive where the OS is installed and connect it into another device to backup or use something like hiren's boot cd/usb to be able to boot and backup your drive and after this i would perform a fresh install (not keeping any files option)
    alt +F10 doesn't work
  • The sata mode option in the information section should be in raid and not in ahci, since you have selected the rst with optane! If the alt + f10 command does not work, then the d2drecovery function may be disabled!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    The sata mode option in the information section should be in raid and not in ahci, since you have selected the rst with optane! If the alt + f10 command does not work, then the d2drecovery function may be disabled!
    so what should i do
  • Enabled the function d2drecovery!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    Enabled the function d2drecovery!
    it is already enabled and please see the screenshot i have send earlier
  • I'd like to know why in the information section, sata mode is in ahci! Did you change from rst with optane to ahci?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    I'd like to know why in the information section, sata mode is in ahci! Did you change from rst with optane to ahci?
    yes i first changed it to ahci than only the troubleshoot window opened and when i reset it to defaults where SATA was rst with optane info section showed raid and it showed no bootable device and alt+f10 wasn't working either
  • Then switch back to rst with optane and then alt + f10!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    not working!egydiocoelho said:
    Then switch back to rst with optane and then alt + f10!

  • Can you tell the exact model of your notebook? Example an515-51-75kz! Also, have you tried resetting the internal battery?
    This procedure usually solves several problems!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmanxxx
    batmanxxx Member Posts: 12

    Tinkerer

    Can you tell the exact model of your notebook? Example an515-51-75kz! Also, have you tried resetting the internal battery?
    This procedure usually solves several problems!
    model no. PH315-51-72UL
    nothing changed by resetting the battery ☹️
  • Have you tried removing hdd and leaving only ssd? It will probably break the array! You also use a flash drive with windows 10 to try to fix windows startup!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)