My acer aspire es 15 is acting up because when its plugged to a power supply it will stop charging f

TheBoi
TheBoi Member Posts: 1 New User
edited September 2023 in 2019 Archives
My acer aspire es 15 is acting up because when its plugged to a power supply it will stop charging for some seconds and then continue charging and it will keep on doing this until laptop is full. Thought it was a powerpack issue but after changing the powerpack nothing has changed could thus be a faulty charging system cause i also updated the battery drivers but no change

Answers

  • JackE
    JackE ACE Posts: 44,864 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

    Jack E/NJ